Employee and Family Assistance Program
Employee and Family Assistance available 24/7 at 1.800.663.1142 or visit Homewood Health.
Our Customer Account Name: Vancouver Island University
Our Invitation Code: BCI714 [note: 3 capital letters followed by 3 numbers]
Counselling and coaching services
Contact the Employee and Family Assistance Program for supportive, confidential and caring counselling support for any challenge. Here is what to expect when you Call 1-800-663-1142.
- family
- depression
- marital
- life transitions/change
- relationships
- grief/bereavement
- addictions
- stress
- anxiety
- other personal challenges
Prefer to access support online? Homewood Health’s Pathfinder Suite is for all VIU employees and dependent family members. The Pathfinder Suite is your seamless and simplified online Employee and Family Assistance Program solution, delivering optimal and uniquely curated journeys. Access the Pathfinder Suite using Invitation Code: BCI714 [note: 3 capital letters followed by 3 numbers]. See the Pathfinder Fact Sheet and Pathfinder Brochure for full details.
Homewood Health newsletters
Life Lines - relevant for all employees
Navigating Challenging Conversations Effectively
Have you ever put off a conversation because you weren’t sure what to say or how the other person might respond? You’re not alone. Challenging conversations can feel uncomfortable, especially when emotions or important relationships are involved.
This month’s Life Lines shares practical tips for approaching these conversations with greater clarity, curiosity, and respect, helping turn difficult moments into opportunities for understanding and stronger relationships. Read the full article below.
Vitality - designed for people leaders
The power of peer support at work.
A simple conversation can make a meaningful difference. This month’s article explores how peer support helps build connection, trust, and resilience in the workplace, while creating a culture where employees feel heard, supported, and comfortable reaching out when they need help. Discover why peer support matters and how it can strengthen both individual well-being and team success.
Mindspring Mental Health Alliance
Mindspring provides a variety of training designed to provide businesses with the information & resources they need to support their employee’s mental health. Each workshop is led by a mental health professional.
VIU is a Mindspring Partner, which means we have unlimited webinar access, including exciting new courses on mental health advocacy, aging, trauma, PTSD, stigma awareness & prevention, cannabis and mental health, hoarding, school avoidance, maternal mental health, personality priorities, and ADHD.
iCBT
Sentio is an internet-based cognitive behavioural therapy solution by Homewood Health. Sentio helps improve mental health and reduces symptoms of depression and anxiety with the proven methods of cognitive therapy. Work through treatment goals such as stress management, managing depressive thoughts, improving sleep and coping with panic— at your own pace. View more information about this resource. Create an account with the VIU employee invitation code: BCI714 [Note: 3 capital letters, 3 numbers]
Mindfulness programs
MindWell U. A full suite of evidence-based mindfulness resources is available for all VIU employees, for stress reduction, improved mental health, and better focus. Tune into:
- Training with Take 5 Daily, daily learning and habits to decrease stress and feel your best ever day – no matter what life throws at you.
- Classes with live weekly sessions and monthly programs
- Library of on-demand video resources that you can search by focus topic, session topic or your favourite mindfulness instructor!
Stress management and burnout
Substances
As part of our commitment to employee well-being, we provide two invaluable resource pages related to substance use. 'Substances and Your Health' is for all employees, while 'Addictions Recovery Resources' is tailored to assist those seeking support for themselves or loved ones.